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Matrix Team Manager

Company Name:
The ADT Corporation
Company Overview: __
The ADT Corporation (NYSE: ADT) is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer needs for today's active and increasingly mobile lifestyles. Headquartered in Boca Raton, FL, ADT helps provide peace of mind to more than six million customers, and it employs about 16,000 people at 200 locations. More information is available at /.
__Position Title: Team Manager, Install & Service__
An ADT Installation Team Manager will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation of all jobs within an assigned territory.
Responsible for planning, implementing and managing the activities of the Commercial installation & Service work force for a designated district. Key liaison between District installation/service work force and Corporate Installation and Service
Plans, implements and manages the activities of the installation and service work force and ensures familiarity and training of product installation and service skills.
Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets.
Works with General Manager to meet profitability goals
Conducts meetings on a monthly/quarterly basis.
Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising.
Assists sales force by developing low installation costs and suggesting proper and varied applications of systems.
Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service.
Ensures consistency of field installation and service activities.
Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention.
Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques.
Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results.
_Education/Work Experience Required:_
Associate degree or equivalent related experience.
3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for customers
Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a team.
_Core Competencies:_
Solid business skills.
Must be conceptually oriented with the ability to think and act strategically.
Proven management skills with the ability to train, develop, and motivate.
Strong written and verbal communication skills.
Intermediate to advanced computer skills in a Microsoft Windows.
ADT LLC is a equal opportunity employer.
Want to learn more about ADT?
Visit us online at _or on facebook._

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